Shipping
Free Shipping On All Orders
We currently only ship to the UK Mainland. We are looking to add international shipping in the future.
We aim to have orders dispatched within 2-5 days after payment (excludes weekends and bank holidays)
After the order is shipped out and received by the carrier, we will update you with a tracking code with which you can follow your package and see the remaining shipping time.
If you would like to change the shipping address for your order, please contact us by email ASAP and include your new shipping address. Once the order is shipped, we can not alter the shipping address anymore.
Most orders are delivered within 2-10 business days. Depending on the supplier/products ordered some items can take longer, if this is the case we will keep you updated with delivery estimates.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.